Privacy Policy

1. Introduction

Welcome to Codename: New Dimension ("we", "our", "us"). We are committed to protecting the personal information of everyone who visits our website or enquires about our residential township project located in the Whitefield–Sarjapur Road corridor, Bangalore, India.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an enquiry form. Please read it carefully. If you do not agree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Details: Full name, mobile number, and email address provided through our enquiry or callback forms.
• Communication Data: Messages or queries you submit to us.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools (e.g., Google Analytics / Google Tag Manager).
• Device Information: Hardware model, operating system, and browser version.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule site visits or private tours.
• Send project updates, price notifications, and promotional communications (you may opt out at any time).
• Process and record your interest in purchasing a unit.
• Improve website performance, content, and user experience.
• Comply with applicable laws and regulations.
• Prevent fraud and ensure the security of our systems.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Authorised Sales Partners: Channel partners and sales representatives appointed by the developer who assist in processing your enquiry.
• Service Providers: Third-party vendors who support our technology infrastructure (e.g., Make/Integromat for form processing, Google for analytics).
• Legal Authorities: When required by law, court order, or governmental regulation.

All third parties with whom we share data are obligated to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. You may configure your browser to refuse cookies; however, some features of the website may not function correctly without them.

We use Google Tag Manager and Google Analytics to understand how visitors interact with our site. These tools may collect anonymised usage data subject to Google's own privacy policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for a period of 3 years from the date of last contact, after which it is securely deleted.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Raise a complaint with the appropriate data protection authority.

To exercise any of these rights, please contact us at hello@therealconnect.co.in.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: